• What happens if I need to change my drop-off location during the transfer?

  If you need to change your drop-off location during the transfer, inform your driver as soon as possible. While the driver will try to accommodate your request, changes may not always be possible depending on the route and other scheduled pickups or drop-offs. Additional charges may apply for significant deviations from the original route. ​Few readers

• Are transfers available on public holidays?

  Yes, AlpinBus operates transfers on public holidays. However, availability may be more limited, and it’s advisable to book well in advance to secure your desired pickup time. Be aware that holiday surcharges might apply due to increased demand. ​Few readers

• Can I be dropped off at a train station?

  Absolutely! Utilize our Quote Generator to explore a variety of drop-off locations in different cities. To specify a train station, simply input the necessary details on the booking page. We’ve made it straightforward for your convenience. ​Few readers

• Is it possible to add a stopover during my transfer?

  Yes, you can request a stopover during your transfer. When booking, you should specify the desired stopover location and the expected duration of the stop. Additional fees may apply based on the stopover length and distance from your main route. It’s best to arrange this in advance to ensure smooth coordination. ​Few readers

• Can I book a transfer for a group with multiple pickup locations?

  Yes, you can book a transfer for a group with multiple pickup locations. During the booking process, specify each pickup location and the time at which each member of the group will be collected. Please note that additional fees may apply for this service, depending on the distance between pickup points. ​Few readers

• Different members of my group are arriving on different flights – how should I make my booking?

  You can manage this situation in two straightforward ways: Travel Together: If the entire group wishes to wait and travel as a unit, use the latest arrival time as the reference flight time. Please provide details of the other flight timings and numbers in the notes section of your booking. Individual Departures: If members of the group prefer to depart promptly without waiting for the rest, you’ll need to schedule separate transfer legs for each distinct flight or sub-group thatFew readers

• Will the driver wait if our flight is delayed?

  Your peace of mind is paramount to us. Should your flight face a delay of under an hour, rest assured, your driver will be there waiting for you. For delays exceeding an hour, we will promptly arrange your transfer onto the next available service. While this might occasionally necessitate a slightly extended wait, our commitment is to ensure your departure from the airport is expedited. To enhance the efficiency of our services during such occurrences, we kindly request that you notify us of anFew readers

• How long will I have to wait after I come through into arrivals until we set off to resort?

  Choosing our Private transfer ensures that your waiting time is kept to an absolute minimum, often resulting in immediate departures. However, unforeseen factors such as flight delays, heavy road traffic, or unexpected baggage issues might occasionally influence your pick-up times. For a detailed understanding of these scenarios, we encourage you to refer to our terms and conditions. Your seamless journey remains our priority. ​Few readers

• What happens if I am late for my pickup time?

  Efficiency and punctuality are cornerstones of our service. Generally, our transfer schedules are designed to accommodate multiple passengers throughout the day. Consequently, the waiting window for our private transfers is typically up to 10 minutes. While we strive to be as accommodating as possible, please understand that commitments to other travelers may limit extended wait times. Your timely arrival ensures a seamless experience for everyone. If you anticipate any delays, please inform usFew readers

• Where will I be picked up from resort?

  For your return transfer, when you provide us with an accurate resort address, our typical procedure is to pick you up directly from your place of stay. However, certain resorts are designed to be car-free, meaning your collection point may be the main reception or the initial drop-off location. On rare occasions, direct access to your accommodation might be hindered—be it adverse weather rendering a route unsafe or accommodations located in pedestrian-only zones. In such cases, we will ensureFew readers