• How much notice do I need to give in order to book?

  Typically, we gladly accommodate bookings made up to 48 hours before your intended departure date. However, during peak seasons, ensuring availability can sometimes be a challenge. To guarantee your spot and sidestep any potential hiccups, we earnestly suggest reserving your transfer well in advance. Should our availability be nearing its limit, our booking page will display a message, “Confirmation of availability by email within 24 hours,” followed by a “Send Enquiry” button. Tapping on thisFew readers

• Can I book a transfer for someone else?

  Yes, you can book a transfer for someone else. During the booking process, simply enter the traveler’s details in the relevant sections. Make sure that the traveler has all the necessary booking information, such as the driver’s contact details and pickup instructions. ​Few readers

• What should I do if my flight details change after booking?

  If your flight details change after you’ve made a booking, it’s essential to notify AlpinBus as soon as possible. You can update your booking details through the confirmation email link or by contacting customer support directly. Providing accurate and up-to-date flight information ensures that your driver is informed of any changes and can adjust your pickup time accordingly.Few readers

• Can I make amendments to my booking?

  At AlpinBus, we know that travel plans can change, so we offer the flexibility to modify your booking up to 72 hours before your scheduled travel date. You can easily make these adjustments by emailing us at support@alpinbus.com. While there are no fees for making changes, certain adjustments—such as adding extra passengers or changing your pick-up location—might affect the overall cost of your transfer. Don’t worry; any price changes will be communicated to you cFew readers

• Can I request a specific vehicle type or model?

  While AlpinBus offers a range of vehicle types to suit different needs, specific models cannot be guaranteed. However, you can request a specific type of vehicle, such as a sedan, minivan, or luxury car, depending on your preferences and group size. AlpinBus will do its best to accommodate your request based on availability.Few readers

• Can I cancel my booking and get a refund?

  a) Clients are entitled to cancel their booking by emailing us at support@alpinbus.com with the details and reason for cancellation. b) Cancellations made at least 7 days before the date of travel will be fully refunded. c) In the event of cancellation by the client, an email will be sent to the client confirming the cancellation. d) Any refund, whether partial or full, for cancellations made within the 7-day cancellation period will be at our sole discretion.Few readers

• How do I make a booking and what details should I provide?

  Booking with us is both straightforward and secure. Here’s how you can ensure a smooth journey: Effortless Booking: Use our online Quote Generator, select your desired transfer, and receive instant email confirmation. If your specific transfer isn’t listed, just reach out to our dedicated team, and we’ll assist you promptly. Secure Payment Process: We ensure immediate and safe payment processing at the time of booking. We accept major credit and debit cards as well as eWallets likFew readers

• Can I book a return transfer at the same time as my arrival transfer?

  Yes, you can book both your arrival and return transfers at the same time. When making your booking, simply select the option to book a return transfer and provide the necessary details for both legs of your journey. This ensures a seamless travel experience and often comes with a more convenient booking process.Few readers